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Confido Builders Privacy Policy

Confido Builders is committed to protecting your privacy and handling your personal information responsibly, in compliance with Massachusetts law, including Chapter 93A and applicable privacy regulations. This policy explains how we collect, use, and safeguard your information, including SMS communications.

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Information We Collect

We collect basic personal information such as your name, phone number, and email address to provide our services. If you provide your phone number, you consent to receive SMS updates about your project. Standard messaging rates may apply, and you can opt-out anytime by replying “STOP.”

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Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes under any circumstance.

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How We Use Your Information

Your information is used only for communication, project updates, and services you’ve requested. We do not sell, rent, or share your information with third parties for marketing purposes. Data is retained only as long as necessary for business or legal requirements.

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Data Security and Retention

Confido Builders implements industry-standard security measures to protect your information. Personal data is stored securely and accessed only by authorized personnel. We retain your data only as required to fulfill our obligations or comply with Massachusetts laws.

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Your Rights

  • Access: You can request a copy of your personal information.

  • Correction: You can ask us to correct inaccurate or outdated information.

  • Opt-Out: You may opt out of SMS or email communications anytime by contacting us or replying “STOP” to messages.

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SMS Terms & Conditions:

Effective Date: 1/1/2025
Welcome to Confidobuilders.com. These Terms and Conditions ("Terms") govern your use of our Site and services. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site.

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Acceptance of Terms: By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our [Privacy Policy](insert privacy policy URL). If you are using the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):

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  • Appointment reminders

  • Follow-up messages

  • Billing inquiries


Example: "Hello, this is a friendly reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [20] SMS messages per week related to your

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  • Appointment reminders

  • Follow-up messages

  • Billing inquiries


Example:
"Message frequency may vary. You may receive up to 6 SMS messages per week regarding your appointments or account status."

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:


You may opt-in to receive SMS messages from [Company Name] in the following ways:

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  • Verbally, during a conversation

  • By submitting an online form

  • By filling out a paper form


Opt-Out Method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

  • Message frequency may vary.


Limitations of Liability
In no event shall [Business Name], its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or usage, arising out of or related to your use of the Site or any services provided by [Business Name].

Changes to Terms
[Business Name] reserves the right to modify these Terms at any time without prior notice. Your continued use of the Site following any changes signifies your acceptance of the new Terms.

Governing Law
These Terms shall be governed by and construed in accordance with the laws of MA. Any disputes arising out of or related to these Terms shall be resolved in the courts located in [Insert Location].

Contact Information
For any questions about these Terms, please contact us at:
Confido Builders

16 Webster Street, Brookline MA 02446
Email: aaron@confidobuilders.com
Phone: 617 639 0900

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